Seven Conversations That Could Change the Future of Your Care Business
People. Compliance. Finance. Protection. Leadership. Discover the conversations every health and social care business owner should be having.
Saturday, 5 December 2026 · Northampton
What does it really take to build a successful, financially secure and sustainable health and social care business?
Is it having the right policies? Keeping your best employees? Finding funding to expand? Protecting everything you’ve worked so hard to build? Or developing the resilience to lead through difficult times?
The answer is all of the above. Running a care business involves much more than delivering excellent care. Behind every successful service are important decisions about people, finances, compliance, leadership and long-term planning.
Are you simply running your care business, or building one that can thrive for years to come?
At HSCPN Meet & Greet Session 17, professionals will come together to explore these challenges, share practical knowledge and build valuable connections. Here is a closer look at seven featured speakers and why their conversations matter.
Wilson Mathe
Staff Retention in Social Care: Building a Loyal, Motivated & Resilient Workforce
What costs your organisation more: investing in your employees or constantly replacing them?
When an experienced care worker leaves, the impact extends beyond recruitment expenses. Providers may lose valuable relationships with service users, organisational knowledge and continuity of care. Remaining employees may face additional pressure while replacements are recruited and trained.
Wilson Mathe, HSCPN Leadership Expert, will explore ways to build workplaces where staff feel valued, supported and motivated to stay. The discussion invites providers and managers to reflect on leadership, culture and employee engagement.
Godfrey Mushandu
Compliance: Policies and Procedures in Health and Social Care
Every care provider has policies. But how many can confidently say those documents reflect what actually happens in their services?
A safeguarding policy means little if employees cannot recognise, report and respond appropriately to concerns. A medication policy is only effective when safe practice is followed consistently.
Godfrey Mushandu, Leadership Expert and CEO, will explore developing, implementing and maintaining effective policies and procedures, turning written requirements into practical systems that support accountability and better care.
Stanford Gwazaza
Funding Business Growth and Managing HMRC Debt Repayments
Many care providers want to expand services, recruit more staff, invest in equipment or pursue new opportunities. Yet growth requires careful financial planning, especially when cash flow is under pressure.
Stanford Gwazaza of SPI, Finance and Business Growth Specialist, will explore funding options for development and approaches to managing HMRC debt repayments, encouraging business owners to consider affordability, cash flow and long-term sustainability.
Bulelwa Mfakadolo
Your Business Is Your Biggest Asset and Your Estate’s Biggest Liability
Building a care business can take years of dedication and investment. But what happens if its owner becomes seriously ill, loses decision-making capacity or passes away unexpectedly?
Who takes responsibility for operations? How are outstanding obligations handled? And what happens to the owner’s family?
Bulelwa Mfakadolo of Just Mortgages, Mortgage and Financial Protection Specialist, will explore why safeguarding business assets, understanding financial risks and planning for the future deserve as much attention as growth.
Dr David Kaluba
RENEW: Leading Through Pressure, Change & Growth
Leadership in health and social care brings enormous responsibility. Workforce challenges, financial pressures, regulatory expectations and changing service demands can all require difficult decisions.
But who supports the leader?
Dr David Kaluba, Leadership Expert, Author and Executive Coach, will introduce his RENEW Model™ and explore resilient leadership, navigating change and building sustainable performance.
Joy Kapesa
Redefining Complex Care
Complex care is about more than managing a list of clinical needs. It is about understanding the individual, coordinating support and protecting dignity while responding to changing circumstances.
Joy Kapesa will explore what it means to rethink complex care, inviting providers and managers to consider person-centred planning, communication and the consistency of support.
Ruth Mabika Jonson
Escape the Owner Trap: Can Your Business Thrive Without Depending on You?
When every decision, customer issue and staff question comes back to the owner, growth can become exhausting. A business that relies on one person for everything may struggle when that person takes a break.
Ruth Mabika Jonson will challenge business owners to think about creating dependable teams, repeatable processes and an organisation that can function beyond the founder’s daily involvement.
One Opportunity to Learn, Connect and Grow.
Perhaps your biggest challenge is retaining experienced workers, preparing for an inspection, planning expansion, protecting your business or leading through uncertainty. Whatever stage you’re at, these are conversations worth having.
These seven speakers are part of a wider programme bringing together care providers, registered managers, business owners, industry professionals and suppliers for learning, networking and collaboration.
The strongest organisations aren’t those that face the fewest challenges. They’re those that keep learning, adapting and making informed decisions.
Don’t Just Attend. Take Something Valuable Home.
HSCPN Meet & Greet Session 17
Saturday, 5 December 2026 · 9:00 AM until late
Mercure Northampton Town Centre Hotel
Silver Street, Northampton, NN1 2TA
Early Bird £100 until 15 November · Standard £125 from 16 November
Full-day programme, lunch and dinner, refreshments, networking opportunities and event materials included.
Together for a Stronger Health and Social Care Sector.
